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Now riding in 6 Nigerian cities — Lagos, Abuja, Benin City & more

FAQ

Questions, answered

Can't find what you need? Reach out to our support team directly.

Riding with FastRide

Open the app, drop a pin or type your destination, choose a ride option (Go, XL or Moto), and confirm. You'll see your driver's details and ETA right away.
Yes — tap "Schedule" when booking and pick a date and time. We'll match you with a driver closer to your pickup slot.
Open your trip history, select the trip, and tap "Report a lost item." We'll connect you with your driver to arrange a return.
Yes, tap "Add stop" during an active trip. Extra stops may add a small amount to your fare.

Fares & Payment

Fares are based on distance, estimated time, and current demand in your area. You'll always see the fare before you confirm a trip — no surprises after.
Cash, debit card, and bank transfer. You can set a default in the app or choose per trip.
Every trip generates a digital receipt automatically, sent to your email and saved in your trip history.

Driving with FastRide

A valid licence, a roadworthy vehicle or bike (2012 or newer), valid ID, and a clean background check. Full details are on our Drive with Us page.
Earnings are paid out weekly, straight to the bank account you register during sign-up.
Absolutely. You choose when to go online — there's no minimum number of hours required.

Safety & Trust

Every driver passes an identity check, licence verification and vehicle inspection before they can accept their first trip.
It connects you directly to local emergency services and alerts our safety team with your live trip location — available on every ride.
Go to your trip history, select the trip, and tap "Report an issue." Our support team reviews every report.

Still stuck?

Our support team is reachable 24/7, in-app or by phone.

Contact Support

Get where you're going, faster.

Download the FastRide app and request your first ride in under a minute.