Safety isn't a feature. It's the foundation.
Every trip on FastRide runs on the same standard — for the rider requesting it and the driver behind the wheel.
Verified before their first trip
Every driver on FastRide passes an identity check, licence verification and vehicle inspection before they can accept a single ride.
Live trip tracking
Your exact route and location are visible on your screen for the whole trip — no guessing where you are or where you're headed.
Share your trip
Send your live route, driver details and ETA to a friend or family member with a single tap — they can follow along in real time.
In-app SOS button
If something feels wrong, the emergency button connects you straight to local emergency services and alerts our safety team with your live location.
24/7 support, real humans
Every trip has an in-app help line staffed around the clock — for anything from a lost item to a serious concern.
Two-way ratings
Riders and drivers rate each other after every trip. It keeps the standard high and gives us an early signal when something's off.
If something goes wrong, we want to hear about it
Every safety report is reviewed by a real member of our team — not just logged and forgotten. We take action, and where needed, we follow up directly.
Report a safety concernTrip insurance
Every trip is covered from pickup to drop-off
Plate check
Confirm your driver's plate matches the app
PIN match
Share a trip PIN so you know you're in the right car
Community rules
Zero tolerance for harassment or reckless driving
